"Denise Andres was a gem, in a pool of average to outright poor performers. Even though we were very particular abou the photos and the layout for the advertising, she graciously acknowledged it and went forward to satisfy us as the homeowners. We were too high on our price and she was clear yet sensitive to the losses being offered on our beautiful home. If I could have changed anything although not at all possible was to havfe her present at each showing since she is the best of the best and ERA should know it."